Refund policy

Returns: Online Purchases

I hope you love what you ordered, but if not, to cancel, or return & receive a refund:

• Request a cancellation within 4 hours of online purchase
• Contact us within: 3 days of delivery
• Ship items back within: 7 days of delivery
• There is a 20% restocking fee for all returns. 20% of purchase prices, not including state taxes, will not be refunded. Return shipping is the responsibility of the buyer. See additional information in shipping policies above

 Please Note:

• I don’t accept exchanges, but please contact me if you have any problems with your order.
• Items that are custom made or marked "final sale" are not eligible for return. However, your satisfaction is my highest priority and if there is a problem with a custom or final-sale item you purchased please email me (Jeri Egigian) at jeri@jazijunk.com.
• Jazi Junk Digital Gift Certificates are not returnable or redeemable for cash.
• I take pride in the quality of our products and the condition in which they arrive to you. If something isn't right with your order, simply email me at jeri@jazijunk.com to tell me what happened. I will contact you within approximately three business days to resolve the issue.
• I am happy to repair items if they are defective or damaged. If you need to return it for repair, send me an email at jeri@jazikunk.com and send your item to: 2948 Brea Blvd, Fullerton, CA 92835
• Buyers are responsible for return shipping costs. Original shipping costs are non-refundable. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
• After I receive your return and confirm that all items are in sale-able condition, you will receive an email confirming that your return has been received. Your refund or credit will be processed in 5 business days.

Need assistance?

For the fastest response email me at: jeri@jazijunk.com

Monday - Friday: 10 am - 4 pm PST

Saturday and Sunday: Closed

Holidays: Closed